NH
Nols H
1 reviews | Active since Apr 2022
13 Apr 2022, 09:37
Bad service delivery and communication
Our vehicle was on fire on the N1 outside Bloemfontein and we were pulled off by trucks to help us put out the fire. Then we received a report from the Assessor that there were an suspected mechanical failure and my claim was rejected nothing mentioned of the fire. Poor communication and then I am a pensioner and my access payment is R 8200 do not now how this was calculated. No response from Virseker.
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Auto & General's replyOfficial
13 Apr 2022, 09:54Hi Nols,
We acknowledge receipt of your complaint.
We will escalate your matter to our Internal Disputes team to investigate further.
They will be in contact with you to advise of the process.
Kind Regards,
The Auto & General Team
We acknowledge receipt of your complaint.
We will escalate your matter to our Internal Disputes team to investigate further.
They will be in contact with you to advise of the process.
Kind Regards,
The Auto & General Team
Auto & General's reply13 Apr 2022, 09:54
Official
Hi Nols,
We acknowledge receipt of your complaint.
We will escalate your matter to our Internal Disputes team to investigate further.
They will be in contact with you to advise of the process.
Kind Regards,
The Auto & General Team
We acknowledge receipt of your complaint.
We will escalate your matter to our Internal Disputes team to investigate further.
They will be in contact with you to advise of the process.
Kind Regards,
The Auto & General Team