HK
Helena K
1 reviews | Active since Jun 2016
02 Mar 2022, 11:26
BAD SERVICE
Submit a claim 01/02/2022............ Lots of communication between myself and Ryan................ Claim still not settled.............. Assessor didn't even asses damage on car.............. Ryan keep on making promises.
Helpful (0)
Replies (3)0
Replies (3)
Auto & General's replyOfficial
02 Mar 2022, 15:14Hi Mrs Kruger,
We acknowledge receipt of your complaint.
We will refer your matter to the relevant team to investigate. They will contact you with feedback.
Kind Regards,
The Auto & General Team
We acknowledge receipt of your complaint.
We will refer your matter to the relevant team to investigate. They will contact you with feedback.
Kind Regards,
The Auto & General Team
Auto & General's reply02 Mar 2022, 15:14
Official
Hi Mrs Kruger,
We acknowledge receipt of your complaint.
We will refer your matter to the relevant team to investigate. They will contact you with feedback.
Kind Regards,
The Auto & General Team
We acknowledge receipt of your complaint.
We will refer your matter to the relevant team to investigate. They will contact you with feedback.
Kind Regards,
The Auto & General Team
HK
Helena K's updateReviewer Update
04 Mar 2022, 06:473 days later and still no call from Auto and General
HK
Helena K's update04 Mar 2022, 06:47
Reviewer Update
3 days later and still no call from Auto and General
Auto & General's replyOfficial
04 Mar 2022, 09:44Hi Mrs Krugar,
We will re-escalate your request as a matter of urgency.
We do apologise for the service you have received.
Kind Regards,
The Auto & General Team
We will re-escalate your request as a matter of urgency.
We do apologise for the service you have received.
Kind Regards,
The Auto & General Team
Auto & General's reply04 Mar 2022, 09:44
Official
Hi Mrs Krugar,
We will re-escalate your request as a matter of urgency.
We do apologise for the service you have received.
Kind Regards,
The Auto & General Team
We will re-escalate your request as a matter of urgency.
We do apologise for the service you have received.
Kind Regards,
The Auto & General Team