CB
Christo B
1 reviews | Active since Feb 2021
19 Sept 2025, 10:14
Bad Service
This is the first time I claimed from the Auto & General insurance, and I need to say that the customer service from them is shocking. It is nearly a month later to process my claim and you have a better chance to get pregnant to get any feedback from them. Even there top of the art mobile app is not even working to process a claim.
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Replies (1)
Auto & General's replyOfficial
19 Sept 2025, 10:19Hi Christo,
Sorry to hear about the issues you've faced with your claim.
We apologise for the delay and poor communication.
We'll be in touch with you to discuss your concerns.
Kind Regards,
The Auto & General Team
Sorry to hear about the issues you've faced with your claim.
We apologise for the delay and poor communication.
We'll be in touch with you to discuss your concerns.
Kind Regards,
The Auto & General Team
Auto & General's reply19 Sept 2025, 10:19
Official
Hi Christo,
Sorry to hear about the issues you've faced with your claim.
We apologise for the delay and poor communication.
We'll be in touch with you to discuss your concerns.
Kind Regards,
The Auto & General Team
Sorry to hear about the issues you've faced with your claim.
We apologise for the delay and poor communication.
We'll be in touch with you to discuss your concerns.
Kind Regards,
The Auto & General Team