BAD SERVICE AT ITS BEST

HELLO Peter I had an accident on the 29 February 2016 when I called the call centre I was told that I'm not a member yet they take money from my bank account monthly so with that said I didn't get help from them on the accident scene so I ended up getting a local towing service to help me.<br> <br> then the following day I called them again and now they could see my name on the system of which they wrongfully loaded the wrong information up on registration not me.<br> <br> cut the long story short up until today 12 april 2016 my car is still with the towing service 200km away from Durban they claim that I'm responsible for the towing bill since I picked my own towing service wanting me to give them proof that I called them on the scene or else they will cancel my claim.<br> <br> I HOPE THE WORLD SEES YOUR BUSINESS PRACTICE AUTO & GENERAL AND MAKE THE RIGHT CHOICES.