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Sharief S

1 reviews | Active since Dec 2021

10 Jan 2023, 12:52

Bad service and experience

I had a claim on the 9th December still waiting for them to start fixing and getting all quotes done my House is unlivible schools opening I am really befalling around feels like I don't have insurance no calls me or email me I must always call in bad bad service

0
Replies (6)
Auto & General
Auto & General's reply10 Jan 2023, 12:58
Official
Hi  Sharief,

We are disappointed to hear about your service experience. 

We will look into your matter and contact you with feedback.

Kind Regards,
The Auto & General Team
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Sharief S's update10 Jan 2023, 13:00
Reviewer Update
Hi they said the same thing yesterday still waiting a am very uncomfortable they I am living and it looks like it's Gona take forever for my house to get repaired
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Sharief S's update10 Jan 2023, 13:02
Reviewer Update
By when wil I get feedback or at least communication to now what's happening if I don't call no one's worries
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Sharief S's update10 Jan 2023, 13:21
Reviewer Update
Hi thanks please don't prolong I start work on Monday and it's challenging living by my in-laws over a month now and Zelpha from your claims department said I should just mail her I send like 15 mails no response please address it with her also that in not on she must be professional reply at least I busy or something but she ignore me
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Sharief S's update10 Jan 2023, 13:27
Reviewer Update
Hi why you replying privately please sort this out I will also reply privately I am just very disappointed had claims before but none of them was so bad like this
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Sharief S's update10 Jan 2023, 14:07
Reviewer Update
Hi thanks for the quick response and clearing everything up much appreciated I feel better now it's a 10 out of 10 keep it uo