Bad service
Bad service and not sure why I have car insurance with them as they actually do nothing, besides write a car off that barely has much damage a d want to charge a excess of 14000 so I asked for my car to be towed back to my house last week Thursday a d was told it would be there either Thursday or Saturday which never happened I have called them twice today and my car is still not at my house . All I get told is they will get back to me
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Replies (2)
Auto & General's replyOfficial
22 Apr 2025, 13:23Hi Jolene
We acknowledge receipt of your complaint and apologise for any inconveniences caused to you.
Our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department.
Kind Regards,
The Auto & General Team
We acknowledge receipt of your complaint and apologise for any inconveniences caused to you.
Our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department.
Kind Regards,
The Auto & General Team
Auto & General's reply22 Apr 2025, 13:23
Official
Hi Jolene
We acknowledge receipt of your complaint and apologise for any inconveniences caused to you.
Our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department.
Kind Regards,
The Auto & General Team
We acknowledge receipt of your complaint and apologise for any inconveniences caused to you.
Our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department.
Kind Regards,
The Auto & General Team
's updateReviewer Update
22 Apr 2025, 14:53Not to sure when you getting back to me as up until now still no response and I have emailed it is as if no one is bothered
's update22 Apr 2025, 14:53
Reviewer Update
Not to sure when you getting back to me as up until now still no response and I have emailed it is as if no one is bothered