Bad service

On the 12 April i received a phone call from auto and general asking if i wanted a quotation from them for my car and household insurance. i told them i’m not interested because i knew no insurance company can beat what i have with miway so he convinced me when he said that if they can’t beat the price they will send me a R500 woolworths voucher. On that day i had a very busy schedule and asked the consultant to give me his email address so that i can send him my current policy schedule to see if they can beat the price and till date he hasn’t come back to me. I sent another follow up email on 24 April still nothing. his email address is ***. The least he could have done was acknowledge receipt of my email 🤷🏽♀️