DT
DICHABA T
1 reviews | Active since Mar 2015
15 Mar 2015, 22:39
Bad Service
I LODGED A CLAIM ON THE 15 DECEMBER 2014 WITH AUTO AND GENERAL FOR MY COMPANY VEHICLE A KIA K2700 WHICH WAS ****** AND RECOVERED ON THE SAME DAY. THEY TOOK 2 MONTHS TO RETURN MY VEHICLE AND I ONLY GOT IT ON THE 3 MARCH 2015 BUT THE DOOR LOCKS AND THE IMMOBILISER ARE NOT WORKING AND I ALERTED THEM ON THE 5 MARCH . TO DATE THEY HAVEN'T TAKEN ACTION TO RECTIFY THOSE AND I CANT DRIVE THAT CAR AS ITS NOT SAFE.
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Auto & General's replyOfficial
16 Mar 2015, 14:17Hello DICHABA THENA,
Thank you for bringing this to our attention.
We have brought your matter under the attention of one our assessing managers to arrange for the damages to be assessed in order for the appointed panel beater to attend to the outstanding issues.
Our assessing department will be in contact with you to discuss the procedures that will be followed.
We apologise for the inconvenience caused and trust that the matter will be resolved soonest.
Regards,
The Auto & General Team
Thank you for bringing this to our attention.
We have brought your matter under the attention of one our assessing managers to arrange for the damages to be assessed in order for the appointed panel beater to attend to the outstanding issues.
Our assessing department will be in contact with you to discuss the procedures that will be followed.
We apologise for the inconvenience caused and trust that the matter will be resolved soonest.
Regards,
The Auto & General Team
Auto & General's reply16 Mar 2015, 14:17
Official
Hello DICHABA THENA,
Thank you for bringing this to our attention.
We have brought your matter under the attention of one our assessing managers to arrange for the damages to be assessed in order for the appointed panel beater to attend to the outstanding issues.
Our assessing department will be in contact with you to discuss the procedures that will be followed.
We apologise for the inconvenience caused and trust that the matter will be resolved soonest.
Regards,
The Auto & General Team
Thank you for bringing this to our attention.
We have brought your matter under the attention of one our assessing managers to arrange for the damages to be assessed in order for the appointed panel beater to attend to the outstanding issues.
Our assessing department will be in contact with you to discuss the procedures that will be followed.
We apologise for the inconvenience caused and trust that the matter will be resolved soonest.
Regards,
The Auto & General Team