GM
GoitseModimo M
1 reviews | Active since Apr 2026
27 Apr 2026, 11:41
Bad service
I wanted to cancel my car Insurance because i no longer have the car, Ive been calling for over a wee i always get the same thing “one of our agents will call you back”, they also **** to me when opening the insurance saying it will only debit once for the month of March and the debit went twice, asked for my refund and was told that it takes about 7-10 working days, till today i haven’t received my money. Now i want to cancel being taken from pillar to post, and they still wanted to debit
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Replies (5)
Auto & General's replyOfficial
27 Apr 2026, 11:55Hi GoitseModimo , Thank you for your message and for sharing your concerns. We sincerely apologise for the inconvenience and frustration you experienced. We would like to confirm that the duplicate debit for March was successfully refunded, and the refund was processed with an estimated deposit date of 09/04/2026, subject to your bank’s processing timelines. Kindly note that the policy is currently still active, kindly confirm whether you would like to proceed with a full cancellation or keep the policy active Kind Regards, The Auto & General Team
Auto & General's reply27 Apr 2026, 11:55
Official
Hi GoitseModimo , Thank you for your message and for sharing your concerns. We sincerely apologise for the inconvenience and frustration you experienced. We would like to confirm that the duplicate debit for March was successfully refunded, and the refund was processed with an estimated deposit date of 09/04/2026, subject to your bank’s processing timelines. Kindly note that the policy is currently still active, kindly confirm whether you would like to proceed with a full cancellation or keep the policy active Kind Regards, The Auto & General Team
GM
GoitseModimo M's updateReviewer Update
27 Apr 2026, 14:34The money never reflected in my account 😩Please cancel it, i am no longer in possession of the car.
GM
GoitseModimo M's update27 Apr 2026, 14:34
Reviewer Update
The money never reflected in my account 😩Please cancel it, i am no longer in possession of the car.
Auto & General's replyOfficial
27 Apr 2026, 14:41Your cancellation request has been escalated to the relevant department and will be attended to during business hours. Please send us your April bank statement to enable us to further investigate and assist you.
Auto & General's reply27 Apr 2026, 14:41
Official
Your cancellation request has been escalated to the relevant department and will be attended to during business hours. Please send us your April bank statement to enable us to further investigate and assist you.
GM
GoitseModimo M's updateReviewer Update
29 Apr 2026, 18:47You guys just debited, AGAIN!!!???! For a car that ive been telling you i no longer use?
GM
GoitseModimo M's update29 Apr 2026, 18:47
Reviewer Update
You guys just debited, AGAIN!!!???! For a car that ive been telling you i no longer use?
GM
GoitseModimo M's updateReviewer Update
29 Apr 2026, 18:48Please bring back my money before i escalate this to social media. And dont tell me its gonna take days coz i told you countless times that i no longer have that car
GM
GoitseModimo M's update29 Apr 2026, 18:48
Reviewer Update
Please bring back my money before i escalate this to social media. And dont tell me its gonna take days coz i told you countless times that i no longer have that car