DM
Dumisane M
1 reviews | Active since Mar 2015
03 Mar 2015, 18:08
Bad service
I took insurance with this company on the 2nd of Feb.They deducted money from my account.I was told to go for an inspection which I forgot to.They never reminded me but we're happy to take my money from my account.3 days ago I lost a rear windscreen.When I tried to claim I was told I'm not covered.The least they can do is give me 2 installments back and I'll go and look for an insurance company with integrity.It's not like the car is wrecked.It's 2 windows which has cost me R8000!This is a company I definitely will not recommend to anyone.
Helpful (0)
Replies (1)0
Replies (1)
Auto & General's replyOfficial
04 Mar 2015, 14:41Hello dumzenterror,
Thank you for your comments.
As discussed telephonically we can confirm that the rejection of your claim was reviewed and that a decision was taken to settle your claim.
Our claims department will be in contact with you to discuss the settlement.
We apologise for the inconvenience that was caused.
Regards,
The Auto & General Team
Thank you for your comments.
As discussed telephonically we can confirm that the rejection of your claim was reviewed and that a decision was taken to settle your claim.
Our claims department will be in contact with you to discuss the settlement.
We apologise for the inconvenience that was caused.
Regards,
The Auto & General Team
Auto & General's reply04 Mar 2015, 14:41
Official
Hello dumzenterror,
Thank you for your comments.
As discussed telephonically we can confirm that the rejection of your claim was reviewed and that a decision was taken to settle your claim.
Our claims department will be in contact with you to discuss the settlement.
We apologise for the inconvenience that was caused.
Regards,
The Auto & General Team
Thank you for your comments.
As discussed telephonically we can confirm that the rejection of your claim was reviewed and that a decision was taken to settle your claim.
Our claims department will be in contact with you to discuss the settlement.
We apologise for the inconvenience that was caused.
Regards,
The Auto & General Team