1 reviews | Active since Mar 2018
Bad service
I am extremely unhappy with the service I have received. I notified them last week 08/03/2018 that my banking details have changed and requested them to pay the funds into my new account. Today it was confirmed it was not paid into the correct account. The level of competence is shocking. They are very eager to take your money every month yet when they have a simple task to complete they are not cabaple. I will be cancelling with them as soon as I receive the funds.
We acknowledge receipt of your complaint.
We have attempted to contact you in order to obtain you policy details, without success. We will appreciate it if you will direct message us an alternative contact number for you as well as the policy details in order for us to look into your concerns.
Kind Regards,
The Auto & General Team.
Best regards,
We acknowledge receipt of your complaint.
We have attempted to contact you in order to obtain you policy details, without success. We will appreciate it if you will direct message us an alternative contact number for you as well as the policy details in order for us to look into your concerns.
Kind Regards,
The Auto & General Team.
Best regards,
Good afternoon Samantha,
Kindly direct message me your policy number in order to assist you with the complaint.
Kind Regards,
Dorothy Smit
***
Best regards,
Good afternoon Samantha,
Kindly direct message me your policy number in order to assist you with the complaint.
Kind Regards,
Dorothy Smit
***
Best regards,
Update:
We have attempted to contact you again, without success.
We have no policy details to assist you or any alternative contact number for you. In order to resolve the matter we request that you make contact with our Customer Relation Specialist who had responded to you via a direct message.
We are looking forward to hear from you.
Kind Regards,
The Auto & General Team.
Best regards,
Update:
We have attempted to contact you again, without success.
We have no policy details to assist you or any alternative contact number for you. In order to resolve the matter we request that you make contact with our Customer Relation Specialist who had responded to you via a direct message.
We are looking forward to hear from you.
Kind Regards,
The Auto & General Team.
Best regards,
Update:
Your comments are noted. We urge you to assist us in providing us with your policy details in order to assist you with your complaint.
Kind Regards,
The Auto & General Team.
Best regards,
Update:
Your comments are noted. We urge you to assist us in providing us with your policy details in order to assist you with your complaint.
Kind Regards,
The Auto & General Team.
Best regards,