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jurieka P

1 reviews | Active since May 2017

25 May 2017, 12:11

Bad service

<p>Waiting for claim to be finalised since the 24/2/2017. Logged complains and contacted them on numerous occasions and still waiting. The panel beater they send me Renew-it Greenstone also very bad service</p> <p> </p>

0
Replies (3)
Auto & General
Auto & General's reply25 May 2017, 12:19
Official

We acknowledge receipt of your complaint.

Kindly allow us an opportunity to investigate the matter, one of our Customer Relation Specialists will be in contact with you shortly.

Kind Regards,
The Auto & General Team.

Auto & General
Auto & General's reply25 May 2017, 12:25
Official

Update:

As discussed with our Customer Relation Specialist, we are giving urgent attention to your complaint and apologise for the unnecessary frustration this has caused. Final feedback will be provided to you shortly.

Kind Regards,
The Auto & General Team.

Auto & General
Auto & General's reply29 May 2017, 08:43
Official

Update:

We are pleased to confirm that this matter was resolved to your satisfaction and apologise for the unnecessary frustration this has caused.

Enjoy the rest of your day.

Kind Regards,
The Auto & General Team.