1 reviews | Active since Jan 2017
Bad service
<p>i claimed from my indurance auto and general whi refered me to Auto Magic for my repairs.i took my car in on the 6/03/17 on 24/03/17i went to take the car.the back bumper was not fixed properly i spoke to Lazarus and it was taken to the back fir them to repai it ,it came back the same pronlem was still there,we had to wait again,i also reslised my seat cover on the back was also missing.they showed me photos which were not clear as the seat cover and the pattern of the seats are the same!the eventually said i broght the car without that seat cover!honestly y would i remove the back seat cover and leave the cover where we sit?how can i claim fir domething that i know was not there?i want to say to auto and general i had the worst experience with aoto magic gezina they stole my seat cover!i left there heart broken as they trated me badly,Lazarus from Auto magic gezina knows the story </p>
Thank you for your comments.
We will be in contact to address your concerns.
Regards,
The Auto & General Team
Thank you for your comments.
We will be in contact to address your concerns.
Regards,
The Auto & General Team
Thank you for allowing us the opportunity to address your concerns.
As discussed, we will compensate you for the replacement of your seat covers. Please accept our apology for what has transpired.
Regards,
The Auto & General Team
Thank you for allowing us the opportunity to address your concerns.
As discussed, we will compensate you for the replacement of your seat covers. Please accept our apology for what has transpired.
Regards,
The Auto & General Team
Good day,i spoke to mr L Meyer who. offered to compensate me thank uou very much.i brought this to their attention so that they know what their outsooused companies are foing to their customers,they said to me i must collect the car at 2 only to find that the back bumper was not ok inspite of them having the car fir 3 weeks ! Thamk you mr Meyer much appreciated
Good day,i spoke to mr L Meyer who. offered to compensate me thank uou very much.i brought this to their attention so that they know what their outsooused companies are foing to their customers,they said to me i must collect the car at 2 only to find that the back bumper was not ok inspite of them having the car fir 3 weeks ! Thamk you mr Meyer much appreciated