1 reviews | Active since Jul 2016

14 Jul 2016, 13:51

bad service

<p> </p> <p>Auto and General debited me a 2 months after I've cancelled my contract with them,.. who does that? on top of that i had to fight with them to give me my money bac**** what type of a company are they? dont they know who their clients are?</p>

0
Replies (2)
Auto & General
Auto & General's reply15 Jul 2016, 05:16
Official

We acknowledge receipt of your complaint and are truly sorry to hear about your frustration.

We will conduct an investigation into your concerns and provide you with feedback soonest.

Regards,
The Auto & General Team.

Auto & General
Auto & General's reply15 Jul 2016, 06:36
Official

Update:

We confirm that the debit was not supposed to go through, it was indeed an error from our side.

Thank you for discussing your complaint with our Customer Relation Specialist. We once again want to apologise for the inconvenience and unnecessary frustration this has caused.

Kind regards,
The Auto & General Team.