GG
Gift G
1 reviews | Active since May 2015
26 May 2015, 16:59
BAD SERVICE
I claimed for a car accident that i was involved in, they then told me to send documents relating to the accident. I sent all the required documents. I has been more than a month and my car is still not fixed.
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Auto & General's replyOfficial
27 May 2015, 09:26Hello Ndhambi,
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you, the matter has also in the interim been escalated to the relevant department manager for their urgent intervention.
We acknowledge the frustration and express our sincere apologies for the inconvenience caused.
Kind Regards,
The Auto & General Team
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you, the matter has also in the interim been escalated to the relevant department manager for their urgent intervention.
We acknowledge the frustration and express our sincere apologies for the inconvenience caused.
Kind Regards,
The Auto & General Team
Auto & General's reply27 May 2015, 09:26
Official
Hello Ndhambi,
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you, the matter has also in the interim been escalated to the relevant department manager for their urgent intervention.
We acknowledge the frustration and express our sincere apologies for the inconvenience caused.
Kind Regards,
The Auto & General Team
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you, the matter has also in the interim been escalated to the relevant department manager for their urgent intervention.
We acknowledge the frustration and express our sincere apologies for the inconvenience caused.
Kind Regards,
The Auto & General Team