1 reviews | Active since May 2017
Bad Service
<p>I phoned Auto & General to find out more about one of there products.</p> <p>The lady that tried to help me, Nadia Shaik had no idee of what products they had and what is said in those products. When I asked for her supervisors details she refused to give it to me, saying she will get the supervisor to contact me. I told her that I will take this up with Hello Peterand this was her reply:" I't okay, I will log a complaint at Hello Peter."</p>
We acknowledge receipt of your complaint and is shocked to hear about the service that was offered to you
As discussed with our Customer Relation Specialists, we will certainly investigate your concerns and take the necessary action on an internal basis.
We will also make sure that you are contacted by the relevant manager who will be able to assist you with your request.
We sincerely apologise for the frustration this has caused and thank you for your time to discuss it with us.
Kind Regards,
The Auto & General Team.
We acknowledge receipt of your complaint and is shocked to hear about the service that was offered to you
As discussed with our Customer Relation Specialists, we will certainly investigate your concerns and take the necessary action on an internal basis.
We will also make sure that you are contacted by the relevant manager who will be able to assist you with your request.
We sincerely apologise for the frustration this has caused and thank you for your time to discuss it with us.
Kind Regards,
The Auto & General Team.
Thank you for getting back to me so promptly.
One person does not make a company, but can cause a lot of harm.
Once again, thanks for your response.
Thank you for getting back to me so promptly.
One person does not make a company, but can cause a lot of harm.
Once again, thanks for your response.
You are most welcome Tertius, we appreciate your understanding herein.
Thank you for your positive feedback, we appreciate it.
Kind Regards,
The Auto & General Team.
You are most welcome Tertius, we appreciate your understanding herein.
Thank you for your positive feedback, we appreciate it.
Kind Regards,
The Auto & General Team.