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HILTON H
1 reviews | Active since Dec 2011
25 Apr 2020, 09:42
Bad service
I cancelled my policy on the 2nd of March 2020 and yet they continue to deduct premiums and ignore all correspondence
Helpful (0)
Replies (2)0
Replies (2)
Auto & General's replyOfficial
25 Apr 2020, 13:57Hi Hilton,
Thank you for bringing this matter to our attention.
We confirm that the matter has been escalated to the relevant team to investigate further.
We certainly acknowledge your frustration and assure you that feedback will be provided as soon as we have more information.
Kind Regards
The Auto & General Team
Thank you for bringing this matter to our attention.
We confirm that the matter has been escalated to the relevant team to investigate further.
We certainly acknowledge your frustration and assure you that feedback will be provided as soon as we have more information.
Kind Regards
The Auto & General Team
Auto & General's reply25 Apr 2020, 13:57
Official
Hi Hilton,
Thank you for bringing this matter to our attention.
We confirm that the matter has been escalated to the relevant team to investigate further.
We certainly acknowledge your frustration and assure you that feedback will be provided as soon as we have more information.
Kind Regards
The Auto & General Team
Thank you for bringing this matter to our attention.
We confirm that the matter has been escalated to the relevant team to investigate further.
We certainly acknowledge your frustration and assure you that feedback will be provided as soon as we have more information.
Kind Regards
The Auto & General Team
Auto & General's replyOfficial
04 May 2020, 15:02Hi Hilton
We confirm that our Customer Relation Specialist tried to make contact with you to discuss the outcome of your complaint.
We were unable to get hold of you and therefor liaised via email.
You are welcome to contact us should you wish to discuss the matter further.
Kind Regards,
The Auto & General Team.
We confirm that our Customer Relation Specialist tried to make contact with you to discuss the outcome of your complaint.
We were unable to get hold of you and therefor liaised via email.
You are welcome to contact us should you wish to discuss the matter further.
Kind Regards,
The Auto & General Team.
Auto & General's reply04 May 2020, 15:02
Official
Hi Hilton
We confirm that our Customer Relation Specialist tried to make contact with you to discuss the outcome of your complaint.
We were unable to get hold of you and therefor liaised via email.
You are welcome to contact us should you wish to discuss the matter further.
Kind Regards,
The Auto & General Team.
We confirm that our Customer Relation Specialist tried to make contact with you to discuss the outcome of your complaint.
We were unable to get hold of you and therefor liaised via email.
You are welcome to contact us should you wish to discuss the matter further.
Kind Regards,
The Auto & General Team.