Bad service

Item: Auto & General
Rating: 1
Author: lebogang M

I hope this is the last complaint I send before my mom cancels this policy. Can someone who cares give us feedback regarding her claim. How do you call a client once and if there is no answer you do t bother to call again.

Anyway it’s all well, can we kindly get feedback

Helpful (0)

Replies (2)

Auto & General's replyOfficial

28 Nov 2024, 19:37

Hi Lebogang

We acknowledge the receipt of your complaint.

Please note that we have escalated the matter to the relevant department.

Kind regards,

The Auto & General Team

Auto & General's reply28 Nov 2024, 19:37

Official

Hi Lebogang

We acknowledge the receipt of your complaint.

Please note that we have escalated the matter to the relevant department.

Kind regards,

The Auto & General Team

Auto & General's replyOfficial

28 Nov 2024, 19:38

Hi Lebogang,

We do apologize for the inconvenience caused.

Please note we have escalated your query to the relevant department and they will be in contact.

Have a lovely evening.

Kind Regards

Auto and General Insurance Team

Auto & General's reply28 Nov 2024, 19:38

Official