MW
Meagan W

1 reviews | Active since Oct 2019

18 Jul 2022, 19:20

Bad poor service from Auto & general

Good day it's been more than 2 or 3 weeks now am trying to get help from Auto & general regarding my dad's policy ***.We lodged a claim for our kitchen room to be fix they send last week an Thursday on the 14/07/2022 a electrician not sure for what,up until now we have not heard anything from them.Can you urgently call me on *** regarding this matter,every month you take a debit order now we need help we don't get the help we need

0
Replies (3)
Auto & General
Auto & General's reply18 Jul 2022, 19:27
Official
Good evening Meagan , 

We are disappointed to hear about your service experience.

We will escalate your matter to the relevant team to look into. They will be in contact with you.

Kind Regards,
The Auto & General Team 
MW
Meagan W's update18 Jul 2022, 19:28
Reviewer Update
I will be waiting on the call
Auto & General
Auto & General's reply18 Jul 2022, 19:43
Official
Good evening Megan ,

We have escalated your matter to our relevant team and they will be in contact with you tomorrow .

Kind Regards
The Auto & General Team