Bad Pet Insurance85

Auto & General Pet insurance is the worst, we have our pets on their emergency Pet insurance plan not only do they not have a after hours contact center where you can contact them in a emergency situation that don't usually happen in office hours. They also don't pay the vet as promised, we took our fur baby to the vet where we thought it might be poisoning they couldn't find the cause of her pain. She is still in pain now we cannot take her back as they did not pay the vet yet. And they will not help us again as they cannot trust them to pay and we pay pet insurance monthly as we do not always have R1000+ in our back pocket to pay the vet in an emergency. I am seriously considering moving them over to One plan as most vets only trust them,,,