TM
Thando M
1 reviews | Active since Nov 2015
17 Jan 2024, 14:31
Bad Manners
At approximately 14:17, I received a call from this number: +27(10) ***. the lady that introduced her self and told me that she is calling from auto and general regarding a car insurance quotation. she started asking me for my personal details, while providing her my street address I had to repeat myself more than once because there was a background noise on her side. I then told her that if I have to repeat myself very time, i will have to end the call. She just dropped the call without saying anything. Please teach our staff to respect customers, I did not ask them to call.
Helpful (0)
Replies (2)0
Replies (2)Auto & General's replyOfficial
17 Jan 2024, 14:35Hi Thando,
We do apologise for the service you have received.
We will investigate and address this with the consultant.
Apologies again.
Kind Regards,
The Auto & General Team
We do apologise for the service you have received.
We will investigate and address this with the consultant.
Apologies again.
Kind Regards,
The Auto & General Team
Auto & General's reply17 Jan 2024, 14:35
Official
Hi Thando,
We do apologise for the service you have received.
We will investigate and address this with the consultant.
Apologies again.
Kind Regards,
The Auto & General Team
We do apologise for the service you have received.
We will investigate and address this with the consultant.
Apologies again.
Kind Regards,
The Auto & General Team
TM
Thando M's updateReviewer Update
17 Jan 2024, 14:53Thank you for your speedy response.
Regards
Thando
Regards
Thando
TM
Thando M's update17 Jan 2024, 14:53
Reviewer Update
Thank you for your speedy response.
Regards
Thando
Regards
Thando
