RS
Richard S

1 reviews | Active since Aug 2019

26 Jan 2022, 21:39

Bad insurance

Really bad insurance I canceled my insurance on my one car and they stil deducted money.After a week of struggling they have paid it back not even the whole amount. So they have done it again so what must I do people at the bank told me a lot of people is complaining about this insurance I whant a refund. Now i must wait my time to talk to people that doesnt even listen and wait until they feel like refunding me

0
Replies (3)
Auto & General
Auto & General's reply26 Jan 2022, 22:06
Official
 Hi  Richard,

We are sorry for the service you have received.

Our team will be in contact with you to discuss your concerns.

Kind Regards,
The Auto & General Team 
RS
Richard S's update02 Feb 2022, 00:06
Reviewer Update
No money back in to my acount realy poor client service whas thinking to put my new car on the insurance but if they canot even refund me how will they pay out if I have a accident
Auto & General
Auto & General's reply04 Feb 2022, 08:39
Official
Hi Richard,

Apologies for the service, we will follow up with the relevant team.

Kind Regards,
The Auto & General Team