BAD FOR AUTO & GENERAL

I have a customer that had her vehicle fixed on the 11 June 2024 I told her we will send all the documents to Auto & General . This I did after many phone calls and really struggling to get them on the line to help with no luck. Eventually I got to talk to a consultant who notified me that they still need another document whick I completed and returned by email 24 June 2024, since then still havent recieved any confirmation in regards to the claim. Today the 5 Aug I once again tried to contact them and with no luck.

I am so not interested in helping customers that have policy's with Auto & General.