1 reviews | Active since Jul 2024
Bad experience ever by Auto and General including the manager Miriam,you guys are the 1 that chose the panel beater,now I have to be the one dealing with them to finish my vehicle and you left me in depts with Avis as well
This is a follow up on my first complain I made about Auto and General,the treatment there is very bad,A manager by the name of Miriam contacted me and promised to help me with my issue,my claim was approved on the day I wrote a review on this platform and she promised to addextra 13 days to my courtesy and then made a conference call between me,her and the panel beaters,the panel beater confirmed the car can only be ready after a Month of the claim approval.
I told Miriam that 13 days that you e tended would have lapsed by then,she told me unfortunately that's the least she could do and they will be taking Renee to hearing for what she did to me I am writing this review to tell you that my car is not yet ready even now and Avis had taken their courtesy vehicle,I'm now renting from my pocket yet I'm still paying this insurance tht is doing me so wrong,upon the collection of the vehicle Avis told me I should have brought the car back on the 26th of July and I brought it back on the 31st of July so won't be getting my deposit money and I still owe them R900,surprisingly I got an sms from avis stating that I should written the car on the 3/08/2024,which avis is saying it was a mistake and they have sent 2 sms's the 1 saying the 26 and the other stating the 3rd,guys u have been treated unfairly by both parties and it is bad for my business.
We acknowledge receipt of your complaint.
We will be in touch with you to discuss your concerns.
Kind Regards,
The Auto & General Team
We acknowledge receipt of your complaint.
We will be in touch with you to discuss your concerns.
Kind Regards,
The Auto & General Team
