Bad Experience

I have recently had one of the most distasteful experiences in my life with Auto and General. On the 3rd of June this year my daughter and a client of Auto and General were involved in a minor accident. Their client and my daughter were travelling in the same direction, but in different lanes next to each other when their client decided at the last minute to turn right, causing my daughter to collide with the right rear of his car. Their client apologised saying that the accident was entirely his fault. We started to instituted a 3rd party claim, as the accident would have cost us in excess of R 10 000.00 in no claim bonus and the excess on her car. This is when the fun started. Auto and General it appears, will do anything at their disposal to drag the process on for weeks. My insurance had arranged to have the car go in the very next day had we chose to go this route. Finally after many calls, I was made an offer of 75% of the damages, whilst being reminded that if I did not accept the money, it would go to court, and I may wind up loosing more than what their offer was. Beware of them, Its such a pitty in this day and age we are all treated like a bunch of ***** and ******.