VS
Vonny S

1 reviews | Active since Apr 2013

08 Dec 2022, 10:59

Bad Customer Service

I am absolutely disgusted at the service I have received from two of your claims consultants. Because I put in a claim you now want to increase my insurance and try to make out that I would lie to you on an application I am absolutely blown away after I have taken out 3 additional services with you, never been late on a payment or that you needed to question it. And then these people to top it all still threaten me wow. Is this how you treat your customers well I will not stand for it.

0
Replies (1)
Auto & General
Auto & General's reply08 Dec 2022, 11:10
Official
Hi Vonny,

We are disappointed to hear this. 
 
 We have escalated your matter to the relevant team to investigate. They will contact you with feedback.
 
 Kind Regards,
 The Auto & General Team