1 reviews | Active since Aug 2016
Bad Customer service
I had an incident whereby my car got a dent. I went to 2 panelbeaters for quotes whereby Auto and General advised me I can only use AutoMagic. According to AutoMagic they need to replace panels on my vehicle whereby its only a small dent. I explained to Auto and General that I got a quote for only repairing the dent. They advised me to log a complaint. I sent an email with my complaint on Monday 15 January 2018. Had no response. I would like to know if they will assist me or do I have to cancel my policy.
We acknowledge receipt of your complaint.
We are really sorry to hear about your frustration.
We are investigating your concerns and have requested urgent feedback pertaining to your matter. Further feedback will be provided to you.
Kind Regards,
The Auto & General Team.
We acknowledge receipt of your complaint.
We are really sorry to hear about your frustration.
We are investigating your concerns and have requested urgent feedback pertaining to your matter. Further feedback will be provided to you.
Kind Regards,
The Auto & General Team.