1 reviews | Active since Sept 2018
Bad bad service
I submitted a 3rd party claim more than a month ago and up until today, my car is still not fixed. They never phone you back, I have to phone them to get assistance. The fact that it was their client that was negligent and bumped into my rear end but that don't seem to bother them. Their service is just pathetic.
We acknowledge receipt of your complaint.
We will be in contact with you to discuss your concerns.
Kind Regards,
The Auto & General Team.
We acknowledge receipt of your complaint.
We will be in contact with you to discuss your concerns.
Kind Regards,
The Auto & General Team.
Update:
As discussed with our Customer Relation Specialist and our legal team, we confirm the offer will be discussed with you during the course of today.
We apologise for the inconvenience this has caused and invite you to contact our Customer Relation Specialist if you require further assistance.
Kind Regards,
The Auto & General Team.
Update:
As discussed with our Customer Relation Specialist and our legal team, we confirm the offer will be discussed with you during the course of today.
We apologise for the inconvenience this has caused and invite you to contact our Customer Relation Specialist if you require further assistance.
Kind Regards,
The Auto & General Team.