gvdw
gertruida van der westhuizen
1 reviews | Active since Nov 2015
21 Nov 2019, 12:58
bad bad
i have cancelled with auto and general in September and they are still deducting money out of my account i have taken it up with them and my parents gave me authorization to sort this matter out and auto and general quick to take money , but not to pay it back i have asked them since Tuesday for a recording as they were saying the surname as different surname and they keep on coming up with an excuse. they are not at all helpful
Helpful (0)
Replies (3)0
Replies (3)
Auto & General's replyOfficial
21 Nov 2019, 14:09Hi Getruida,
We acknowledge receipt of your complaint.
One of our Customer Relation Specialist will make contact with you to address your concerns.
Kind Regards,
The Auto and General Team.
We acknowledge receipt of your complaint.
One of our Customer Relation Specialist will make contact with you to address your concerns.
Kind Regards,
The Auto and General Team.
Auto & General's reply21 Nov 2019, 14:09
Official
Hi Getruida,
We acknowledge receipt of your complaint.
One of our Customer Relation Specialist will make contact with you to address your concerns.
Kind Regards,
The Auto and General Team.
We acknowledge receipt of your complaint.
One of our Customer Relation Specialist will make contact with you to address your concerns.
Kind Regards,
The Auto and General Team.
gvdw
gertruida van der westhuizen's updateReviewer Update
21 Nov 2019, 15:48Melissa and vuyo does not want to send the recording to me they are meddling with evidence
gvdw
gertruida van der westhuizen's update21 Nov 2019, 15:48
Reviewer Update
Melissa and vuyo does not want to send the recording to me they are meddling with evidence
Auto & General's replyOfficial
21 Nov 2019, 16:04Hi Gertruida,
Please send us a private message with the policyholder's contact number and also let us know when would be a convenient time to contact them in order to get written consent to cancel the policy, and process the refund.
Kind Regards,
The Auto and General Team.
Please send us a private message with the policyholder's contact number and also let us know when would be a convenient time to contact them in order to get written consent to cancel the policy, and process the refund.
Kind Regards,
The Auto and General Team.
Auto & General's reply21 Nov 2019, 16:04
Official
Hi Gertruida,
Please send us a private message with the policyholder's contact number and also let us know when would be a convenient time to contact them in order to get written consent to cancel the policy, and process the refund.
Kind Regards,
The Auto and General Team.
Please send us a private message with the policyholder's contact number and also let us know when would be a convenient time to contact them in order to get written consent to cancel the policy, and process the refund.
Kind Regards,
The Auto and General Team.