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Rochelle R
1 reviews | Active since May 2024
05 Jun 2026, 12:36
Bad aervice
Never make use of auto and general if ever they are not very customer friendly when having to pay out claims
Helpful (0)
Replies (6)0
Replies (6)
Auto & General's replyOfficial
05 Jun 2026, 12:46Good day Rochelle We are sorry to see that you feel this way. We acknowledge receipt of your complaint and have escalated it to the relevant team to assist. Kind regards, The Auto & General team
Auto & General's reply05 Jun 2026, 12:46
Official
Good day Rochelle We are sorry to see that you feel this way. We acknowledge receipt of your complaint and have escalated it to the relevant team to assist. Kind regards, The Auto & General team
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Rochelle R's updateReviewer Update
05 Jun 2026, 12:48Your customer service agents are not evens able yo assist or give feedback this is such a bad service from such a big reputable company
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Rochelle R's update05 Jun 2026, 12:48
Reviewer Update
Your customer service agents are not evens able yo assist or give feedback this is such a bad service from such a big reputable company
Auto & General's replyOfficial
05 Jun 2026, 12:51Good day Rochelle We are sorry for the service you have received and we have requested our team to be in touch to assist you. Kind regards, The Auto & General team
Auto & General's reply05 Jun 2026, 12:51
Official
Good day Rochelle We are sorry for the service you have received and we have requested our team to be in touch to assist you. Kind regards, The Auto & General team
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Rochelle R's updateReviewer Update
05 Jun 2026, 12:53No one has phoned since Tuesday but it shows a claim has been finalized how does this even happen, shocked at the dismal service received
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Rochelle R's update05 Jun 2026, 12:53
Reviewer Update
No one has phoned since Tuesday but it shows a claim has been finalized how does this even happen, shocked at the dismal service received
Auto & General's replyOfficial
05 Jun 2026, 12:54Good day Rochelle We have escalated your complaint to the Team Manager who will be in touch with you. Kind regards, The Auto & General team
Auto & General's reply05 Jun 2026, 12:54
Official
Good day Rochelle We have escalated your complaint to the Team Manager who will be in touch with you. Kind regards, The Auto & General team
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Rochelle R's updateReviewer Update
05 Jun 2026, 12:59Well it took me to do this to evens get a response , so lets see this is really bad service
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Rochelle R's update05 Jun 2026, 12:59
Reviewer Update
Well it took me to do this to evens get a response , so lets see this is really bad service