MJ
Marlene J

1 reviews | Active since Sept 2020

15 May 2023, 17:56

Bad

Auto and general is my insurance and I had a problem with them my main switch of my house has a problem I told then about it and it has been going on for 2years and everytime they say they are going to send an asscessor and then the asscessor said the Nain box is the problem then I told them tht and then afterwards he told me a different story than what he told me but I know it is my main switch and it has been tripping all the time now they not going to pay me out or fix it i spoke to so many people already Megan Riaad Riewalt Mckosi Tomorokova Kia I spoke to them the 9and the 10may Tbey dont pay out or fix it and they didn't pay my geyser out and it is still not working they haven't replaced tht I told them about my washing machine they brought it back not working now they want to reckond tk me they don't pay out loadshedding And on none of my stuff says about loadshedding. Now I want to know what can do My house can burn down My geyser does not work My washing machine dont work and they keep telling me it is nothing

0
Replies (3)
Auto & General
Auto & General's reply15 May 2023, 18:09
Official
Hi Marlene, we are so sorry to hear this. 

Can you please offer us the opportunity to investigate and assist you. 

We will escalate your query and keep in touch. 

Kind Regards,
Auto & General
MJ
Marlene J's update15 May 2023, 20:46
Reviewer Update
Good evening I will do that
Auto & General
Auto & General's reply15 May 2023, 21:03
Official
Hi Marlene, thank you.