YC
Yachel C

1 reviews | Active since Apr 2021

08 Apr 2025, 09:43

Bad

Pathetic customer service, as I type this review I am on a 12 minute long call which should endure for another 8 minutes which seems to be the norm. All to have a 30 second conversation about a claim. It literally takes months to sort out issues and they have been overcharging me. They definitely do not have the clients best interest at heart. 12 out 10 would NOT recommend!

0
Replies (1)
Auto & General
Auto & General's reply08 Apr 2025, 09:50
Official
Hi Yachel

We acknowledge the receipt of your complaint.

Please note that we have escalated the matter to the relevant department for further assistance.

The Auto & General Team