EA
Ettienne A
1 reviews | Active since Jul 2021
15 Aug 2025, 12:43
Auto&General warranty dept never answers calls
I've got a warranty policy with Auto & General submit a claim on the 5/08/25 and still no outcome from them and sad part is I call them I stay on the line for more then 20 minutes but they don't answer or least call me back this now for the the past 3 days my also call them from her side with the same results after all Auto &General are very big company very dissopointed with the service get from them
Helpful (0)
Replies (4)0
Replies (4)
Auto & General's replyOfficial
15 Aug 2025, 12:53Hi Ettienne,
We are sorry for the delayed feedback on your claim.
We will escalate this to our Warranty team, they will be in touch with you.
Kind Regards,
The Auto & General Team
We are sorry for the delayed feedback on your claim.
We will escalate this to our Warranty team, they will be in touch with you.
Kind Regards,
The Auto & General Team
Auto & General's reply15 Aug 2025, 12:53
Official
Hi Ettienne,
We are sorry for the delayed feedback on your claim.
We will escalate this to our Warranty team, they will be in touch with you.
Kind Regards,
The Auto & General Team
We are sorry for the delayed feedback on your claim.
We will escalate this to our Warranty team, they will be in touch with you.
Kind Regards,
The Auto & General Team
Auto & General's replyOfficial
15 Aug 2025, 13:21Good day Mr E Anderson,
As per our claims team, they have been trying to reach you for the last two days and sent you emails.
They have requested an alternative number to be able to assist you.
Kind regards,
The Auto & General team
As per our claims team, they have been trying to reach you for the last two days and sent you emails.
They have requested an alternative number to be able to assist you.
Kind regards,
The Auto & General team
Auto & General's reply15 Aug 2025, 13:21
Official
Good day Mr E Anderson,
As per our claims team, they have been trying to reach you for the last two days and sent you emails.
They have requested an alternative number to be able to assist you.
Kind regards,
The Auto & General team
As per our claims team, they have been trying to reach you for the last two days and sent you emails.
They have requested an alternative number to be able to assist you.
Kind regards,
The Auto & General team
EA
Ettienne A's updateReviewer Update
15 Aug 2025, 16:14My wife Nadia send an email they reply on her mail but still nothing.and give an alternative nr.here us the number again ***
EA
Ettienne A's update15 Aug 2025, 16:14
Reviewer Update
My wife Nadia send an email they reply on her mail but still nothing.and give an alternative nr.here us the number again ***
Auto & General's replyOfficial
15 Aug 2025, 16:18Hello Mr E Anderson,
Thank you for your alternative contact number.
We will forward it onto our claims team.
Kind regards,
The Auto & General team
Thank you for your alternative contact number.
We will forward it onto our claims team.
Kind regards,
The Auto & General team
Auto & General's reply15 Aug 2025, 16:18
Official
Hello Mr E Anderson,
Thank you for your alternative contact number.
We will forward it onto our claims team.
Kind regards,
The Auto & General team
Thank you for your alternative contact number.
We will forward it onto our claims team.
Kind regards,
The Auto & General team