Auto&General Pathetic Service

I recently changed to Auto & General car insurance and it's barely been a month subcription and I'm already receiving problems. When registering with Auto&General insurance, no where was it emphasized that you need to do your car inspection "exactly" 48 hours after your subscription. I work in an environment where I can't always adjust my hours. How does one do an inspection when your subscription started on a weekend? I'm disgusted that my claim is being refused when I'm a few days late. Its literally been under a week. This is absolutely pathetic that I have to pay cash for my windscreen. I think what I hate the most is that auto & General never phoned to seek to understand the situation. Its so easy to take a customer's money but now No one wants to assist you ! I wouldn't recommend anyone to Auto &General as it's only been a week.

Pathetic ! Terrible ! Putrid ! Disgutsing !