1 reviews | Active since Sept 2019
Auto&General Insurance Poor service/turnaround
Our Ford Ranger Bakkie was ****** on the 7th of September, and tracker was able to track down the car. The car was moved to the inbound. We contacted the Auto and General Insurance on the 9th of September, after we logged the case with the police on the 7th of September. We have been struggling to receive assistance from Auto & General, the bakkie is still at the inbound. Auto & General is now asking for our insurance history, but this is the first car my husband owns and registered to his name. We have been paying our insurance with Auto & General for 16 months, and now they dont have all our information and history. While the Ford Ranger remains in Lenasia inbound since the 7th of September, with no progress from Auto & General to move the car to the panelbeaters for repairs after the damages on the car from it being ******.
We will be in contact with you to discuss your concerns.
Kind Regards,
The Auto & General Team.
We will be in contact with you to discuss your concerns.
Kind Regards,
The Auto & General Team.
We confirm that our Service Specialist has been in contact with you who discussed the claims process with you. We are truly so sorry about your ordeal, and understand the urgency to have the vehicle moved. We are giving urgent attention to your claim.
As agreed, please do not hesitate to contact our Service Specialist if you require assistance.
Kind Regards,
The Auto & General Team.
We confirm that our Service Specialist has been in contact with you who discussed the claims process with you. We are truly so sorry about your ordeal, and understand the urgency to have the vehicle moved. We are giving urgent attention to your claim.
As agreed, please do not hesitate to contact our Service Specialist if you require assistance.
Kind Regards,
The Auto & General Team.