1 reviews | Active since Sept 2019
Auto&General... Disgrace to insurance industries
I had my Business and Vehicles insured with Auto&general... on 20th july 2019 an unfortunate event took place at my Business Premise, whereby the complete business burnt down, which consisted of machines,stocks and beautiful fitting. After thoroughly investingating my claim they rejected my claim...stating that Fire is not an insured peril... The sales person who sold me the policy clearly indicated telephonically that the business would be covered for any sorts of fire...Since my busin. las is a wood working business our main fear is fire, in all woodworking industries, thats 1 of the main reason the industries obtain insurance policies.
the ***** William Grant assessed my claim initially for 2 months and 3 days, i co operated with him on every detail he asked for, on 23rd September he emails to say he is going on Holidays and further ordering me to deal with Nastashia Du plesis, she ignores 15 calls from me on 25th october 2019, on the 26th she phones me to say i wasnt covered for fire... get the call records of me signing up for Your insurance... and listen to the conversation lady before you mailed me the rejection of claim letter... i am not done yet, i will go to ombudsman, also sue your company through an attorney, report on every social media, local newspapers if need be then the also Television... STOP YOUR *****S Auto&General, You are robbing the people of South Africa and such a disgrace to the insurance industries...
We will be in contact with you during office hours to discuss your concerns.
Kind Regards.
The Auto & General Team
We will be in contact with you during office hours to discuss your concerns.
Kind Regards.
The Auto & General Team
We have received notification from the Ombudsman for Short Term Insurance about your complaint. Kindly be informed that we are unable to intervene on this matter until such time that the Ombudsman Offices has made recommendation herein.
Kind Regards,
The Auto & General Team.
We have received notification from the Ombudsman for Short Term Insurance about your complaint. Kindly be informed that we are unable to intervene on this matter until such time that the Ombudsman Offices has made recommendation herein.
Kind Regards,
The Auto & General Team.
