nN
nigel N
1 reviews | Active since Jun 2015
08 Jun 2015, 07:51
autogen debiting my account after i cancelled
Got a quote from Auto gen which i accepted but later changed my mind to stay with my current service provide i sent Samantha an email telling her my story and she rep**** telling me that my policy have been cancelled a month later they still debiting my account.<br> <br> <br> how can i go about to sort this out.
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Auto & General's replyOfficial
15 Jun 2015, 09:20Hello mindlozi,
Thank you for your comments and bringing this matter to our attention allowing us an opportunity to investigate your matter.
We have escalated the complaint to the relevant manager and as soon as we receive feedback we shall revert to you soonest.
Please accept our apologies for any inconvenience caused.
Kind regards,
The Auto&General Team
Thank you for your comments and bringing this matter to our attention allowing us an opportunity to investigate your matter.
We have escalated the complaint to the relevant manager and as soon as we receive feedback we shall revert to you soonest.
Please accept our apologies for any inconvenience caused.
Kind regards,
The Auto&General Team
Auto & General's reply15 Jun 2015, 09:20
Official
Hello mindlozi,
Thank you for your comments and bringing this matter to our attention allowing us an opportunity to investigate your matter.
We have escalated the complaint to the relevant manager and as soon as we receive feedback we shall revert to you soonest.
Please accept our apologies for any inconvenience caused.
Kind regards,
The Auto&General Team
Thank you for your comments and bringing this matter to our attention allowing us an opportunity to investigate your matter.
We have escalated the complaint to the relevant manager and as soon as we receive feedback we shall revert to you soonest.
Please accept our apologies for any inconvenience caused.
Kind regards,
The Auto&General Team