ID
Ian D
1 reviews | Active since Feb 2018
30 May 2019, 11:05
Autocratic decisions affect customers cash flow
Seams this company feels its fine to do debits 10 days early one month and not bother to do them on the agreed date. This month the debits is 5 days late. Why must I waste my time calling in to find out what happened.
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Replies (2)
Auto & General's replyOfficial
30 May 2019, 11:10Thank you for your feedback.
We will be in contact to address your concerns.
Regards,
The Auto & General Team
We will be in contact to address your concerns.
Regards,
The Auto & General Team
Auto & General's reply30 May 2019, 11:10
Official
Thank you for your feedback.
We will be in contact to address your concerns.
Regards,
The Auto & General Team
We will be in contact to address your concerns.
Regards,
The Auto & General Team
Auto & General's replyOfficial
30 May 2019, 14:08Good day Ian,
Thank you for allowing us the opportunity to look into this. As discussed, we can confirm that you were opted out from early deductions in future and that your premiums will be deducted on your selected deduction date.
Your concerns that was raised is noted and will be used in a constructive manner.
Please accept our apology for what has transpired.
Regards,
The Auto & General Team
Thank you for allowing us the opportunity to look into this. As discussed, we can confirm that you were opted out from early deductions in future and that your premiums will be deducted on your selected deduction date.
Your concerns that was raised is noted and will be used in a constructive manner.
Please accept our apology for what has transpired.
Regards,
The Auto & General Team
Auto & General's reply30 May 2019, 14:08
Official
Good day Ian,
Thank you for allowing us the opportunity to look into this. As discussed, we can confirm that you were opted out from early deductions in future and that your premiums will be deducted on your selected deduction date.
Your concerns that was raised is noted and will be used in a constructive manner.
Please accept our apology for what has transpired.
Regards,
The Auto & General Team
Thank you for allowing us the opportunity to look into this. As discussed, we can confirm that you were opted out from early deductions in future and that your premiums will be deducted on your selected deduction date.
Your concerns that was raised is noted and will be used in a constructive manner.
Please accept our apology for what has transpired.
Regards,
The Auto & General Team