Auto n General the worst!
<p>A client of Auto and General knocked into me on the 19th of March despite taking all precautions while changing my tyre, the triangle was out, the hazards were on even the reverse lights were on! I even went as far as having someone with a flash light behind the car signalling.</p> <p> </p> <p>So it happened its fine, now its time to pay for the damages and its been 2months and every time I call them a different person answers with a different freaking story! I need to have this resolved, n the service is terrible if I dont call them nothing gets done.</p> <p> </p> <p>I had tomy call them to asses the car, I had to call them for them to call their client, and when I didnt call them for a week absolutely sweet nothing got done, I mean ***?? </p> <p> </p> <p>Come on guys, you stopping people's lives here, I got knocked by a carcar at high speed, n survived but I feel like you'll will be the death of be cam we just close this case ASAP! </p>
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists will be in contact with you to discuss the matter in detail.
Kind Regards,
The Auto & General Team.
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists will be in contact with you to discuss the matter in detail.
Kind Regards,
The Auto & General Team.
Update:
As discussed with our Customer Relation Specialist, please accept our humble apologies for the frustration this has caused. We will send you the relevant documentation for signature, once we have received the signed document the claim will be finalised.
Please feel free to contact our Customer Relation Specialist if you require further assistance.
Kind Regards,
The Auto & General Team.
Update:
As discussed with our Customer Relation Specialist, please accept our humble apologies for the frustration this has caused. We will send you the relevant documentation for signature, once we have received the signed document the claim will be finalised.
Please feel free to contact our Customer Relation Specialist if you require further assistance.
Kind Regards,
The Auto & General Team.
Dear Kevashan,
As discussed, the release will be emailed to you before close of business today.
Thank you for allowing us the opportunity to resolve the matter, and you are welcome to contact me should you need further assistance.
Kind Regards,
Dorothy Smit.
***
Dear Kevashan,
As discussed, the release will be emailed to you before close of business today.
Thank you for allowing us the opportunity to resolve the matter, and you are welcome to contact me should you need further assistance.
Kind Regards,
Dorothy Smit.
***
Good day Mam
My car is 2012 i20 1.6 with low mileage and FSH, how can you'll offer me half of what the car is worth? current evaluation of the car is 120 000, that is the insurable price of the car.
https://www.santam.co.za/calculators/vehicle-calculator/
Click on that and put in my car details, 2012 Hyundai i20 1.6 with 95000 on the clock in very good condition.
by paying me a mere 63000 for my car it is leaving me in a worse of situation then I was before the accident took place.
I'm not asking for the full price or to gain from this in any way I just want my life to get back to normal, infact minus what the car is worth now of the evaluation, n pay the difference leaving me in the same situation i was in before the accident.
if you pull my calls from the call centre you'll hear that I was told I will be getting paid R 99 000 for this. and that is enough to pay of the car.
Kind Regards
Kevashan Ethiraju
Good day Mam
My car is 2012 i20 1.6 with low mileage and FSH, how can you'll offer me half of what the car is worth? current evaluation of the car is 120 000, that is the insurable price of the car.
https://www.santam.co.za/calculators/vehicle-calculator/
Click on that and put in my car details, 2012 Hyundai i20 1.6 with 95000 on the clock in very good condition.
by paying me a mere 63000 for my car it is leaving me in a worse of situation then I was before the accident took place.
I'm not asking for the full price or to gain from this in any way I just want my life to get back to normal, infact minus what the car is worth now of the evaluation, n pay the difference leaving me in the same situation i was in before the accident.
if you pull my calls from the call centre you'll hear that I was told I will be getting paid R 99 000 for this. and that is enough to pay of the car.
Kind Regards
Kevashan Ethiraju