1 reviews | Active since May 2010
Auto& general,a no,no
Have a no EXCESS ON MY CAR(YOUNG AT HEART POLICY)from these guys.On the 15th of this month at around 04:00 i was on my way home from the airport.Noticed on the pedestrian bridge next to the airport,opposite the informal settlement,guys/people were standing on the sidewalk.Bricks were lying on the road,and trying to avoid the bricks on my driving lane,swerve to avoid it,just to hit the other bricks which was lying on the other incoming lane.One of the bricks hit the undercarriage of my car,damaging and tearing the plastic cover underneath my car.These guys response to my claim was,although no basic excess,there is an excess penalty of R2200.00 FOR DRIVING AT NIGHT???So,people 50 and over,beware, you are being discriminated because of your age,and because you are driving at night-time or early morning for that matter.This really are the pits.Rather do away with this "young at heart,no excess policy" it sucks.
We acknowledge receipt of your complaint.
We will be in contact with you shortly to discuss your concerns.
Kind Regards,
The Auto & General Team.
Best regards,
We acknowledge receipt of your complaint.
We will be in contact with you shortly to discuss your concerns.
Kind Regards,
The Auto & General Team.
Best regards,
We have attempted to contact you, without success and we are unable to leave a voice message on your mobile.
We will direct message your our details and request that you contact us back to discuss additional excess(es) that might be applicable in the event of a claim.
Kind Regards,
The Auto & General Team.
Best regards,
We have attempted to contact you, without success and we are unable to leave a voice message on your mobile.
We will direct message your our details and request that you contact us back to discuss additional excess(es) that might be applicable in the event of a claim.
Kind Regards,
The Auto & General Team.
Best regards,
Good afternoon Mrs Olivier,
I have attempted to contact you on the number provided, without success.
Kindly contact me back in order to discuss and resolve your complaint.
Kind Regards,
Dorothy Smit
***
***
Best regards,
Good afternoon Mrs Olivier,
I have attempted to contact you on the number provided, without success.
Kindly contact me back in order to discuss and resolve your complaint.
Kind Regards,
Dorothy Smit
***
***
Best regards,
Update:
We have not been able to discuss our findings with you and therefore closing your complaint until such time that you can make contact with us.
Kind Regards,
Dorothy Smit
Best regards,
Update:
We have not been able to discuss our findings with you and therefore closing your complaint until such time that you can make contact with us.
Kind Regards,
Dorothy Smit
Best regards,
