yM
yazeed M
1 reviews | Active since Oct 2015
11 Aug 2023, 12:18
Auto & General Worst Service
Yesterday after 9am I Contact Auto & General to log a claim my fridge stopped working I received an sms yesterday to say my claim handler will contact me I were told within 24 hours. My fridge stopped working Tuesday. Wednesday were a public holiday. Please I'm sitting without a fridge since Tuesday please act as if you care. I found this service Bad and Disgusting
Helpful (0)
Replies (1)0
Replies (1)
Auto & General's replyOfficial
11 Aug 2023, 12:21Good day Yazeed,
We are concerned to hear about this and would like to assist.
The matter has been escalated to the claims team.
Please confirm your contact number as we note that the claim processor attempted to contact you this morning at 08h00 - 08h08 but to no avail.
Kind regards,
The Auto & General Team.
We are concerned to hear about this and would like to assist.
The matter has been escalated to the claims team.
Please confirm your contact number as we note that the claim processor attempted to contact you this morning at 08h00 - 08h08 but to no avail.
Kind regards,
The Auto & General Team.
Auto & General's reply11 Aug 2023, 12:21
Official
Good day Yazeed,
We are concerned to hear about this and would like to assist.
The matter has been escalated to the claims team.
Please confirm your contact number as we note that the claim processor attempted to contact you this morning at 08h00 - 08h08 but to no avail.
Kind regards,
The Auto & General Team.
We are concerned to hear about this and would like to assist.
The matter has been escalated to the claims team.
Please confirm your contact number as we note that the claim processor attempted to contact you this morning at 08h00 - 08h08 but to no avail.
Kind regards,
The Auto & General Team.