RM
Rosetta M
1 reviews | Active since May 2022
21 Jun 2024, 05:21
Auto General what a waste of money
I got a service plan for them. The ONLY thing they know how to do is debt the money at the end of the month. I logged a claim ***-Ms MACUACUA [#***] all the information they needed from the service house was sent to them. I’ve been waiting for a response. My car was supposed to go in for its 75 000 service it’s currently on 80 000+ when calling to following up, no one answers the phone. How can one be on hold for 30min just waiting for assistance. On email all they send are automated response.
Please save your money and choose a better insurance
Helpful (0)
Replies (2)0
Replies (2)
Auto & General's replyOfficial
21 Jun 2024, 07:53Good day Rosetta,
We're sorry to hear about this and we acknowledge your complaint.
Our team will be in contact with you as soon as possible.
Kind regards,
The Auto & General Team.
We're sorry to hear about this and we acknowledge your complaint.
Our team will be in contact with you as soon as possible.
Kind regards,
The Auto & General Team.
Auto & General's reply21 Jun 2024, 07:53
Official
Good day Rosetta,
We're sorry to hear about this and we acknowledge your complaint.
Our team will be in contact with you as soon as possible.
Kind regards,
The Auto & General Team.
We're sorry to hear about this and we acknowledge your complaint.
Our team will be in contact with you as soon as possible.
Kind regards,
The Auto & General Team.
RM
Rosetta M's updateReviewer Update
03 Jul 2024, 19:08Two weeks later!! No response, No phone call, No email, No nothing, just this useless automated response!
RM
Rosetta M's update03 Jul 2024, 19:08
Reviewer Update
Two weeks later!! No response, No phone call, No email, No nothing, just this useless automated response!