RP
Rosslyn P
1 reviews | Active since Aug 2013
14 Apr 2021, 13:21
AUTO & GENERAL WEBSITE NOT USER FRIENDLY
WEBSITE FOR NEW CUSTOMERS IS NOT USER FRIENDLY. Searched for function to upload photos of car. Could not find. 5 very bad quality voice calls later.. click on BELL pic? REALLY?? the bell is a tiny icon hidden on page. NO WORDS to indicate WHAT it is for?? Then eventually get in.. NEXT SURPRISE! My phone pics will not load, seems my 20mp camera images too much for tiny brain. HELLO this is age where 5mp cameras hardly exist anymore! THIS IS 21st Century! GET WITH IT as they used to say in the 60's
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Replies (5)0
Replies (5)
Auto & General's replyOfficial
14 Apr 2021, 14:02 Hi Rosslyn,
We would like to apologise for the service you have received.
We will escalate your matter to our team to investigate, they will contact you with feedback.
Kind Regards,
The Auto & General Team
We would like to apologise for the service you have received.
We will escalate your matter to our team to investigate, they will contact you with feedback.
Kind Regards,
The Auto & General Team
Best regards,
Auto & General's reply14 Apr 2021, 14:02
Official
Hi Rosslyn,
We would like to apologise for the service you have received.
We will escalate your matter to our team to investigate, they will contact you with feedback.
Kind Regards,
The Auto & General Team
We would like to apologise for the service you have received.
We will escalate your matter to our team to investigate, they will contact you with feedback.
Kind Regards,
The Auto & General Team
Best regards,
RP
Rosslyn P's updateReviewer Update
14 Apr 2021, 14:43Just make your website more user friendly.
SO THAT GENERAL PUBLIC CAN READ FUNCTIONS TO USE!
who has ever heard of clicking on a tiny bell icon to load photos?
SO THAT GENERAL PUBLIC CAN READ FUNCTIONS TO USE!
who has ever heard of clicking on a tiny bell icon to load photos?
RP
Rosslyn P's update14 Apr 2021, 14:43
Reviewer Update
Just make your website more user friendly.
SO THAT GENERAL PUBLIC CAN READ FUNCTIONS TO USE!
who has ever heard of clicking on a tiny bell icon to load photos?
SO THAT GENERAL PUBLIC CAN READ FUNCTIONS TO USE!
who has ever heard of clicking on a tiny bell icon to load photos?
RP
Rosslyn P's updateReviewer Update
14 Apr 2021, 14:45Oh yes and please update your list of Glasfit Branches that are STILL OPEN!
according to your staff there is one in Silverton. It closed down in JANUARY
according to your staff there is one in Silverton. It closed down in JANUARY
RP
Rosslyn P's update14 Apr 2021, 14:45
Reviewer Update
Oh yes and please update your list of Glasfit Branches that are STILL OPEN!
according to your staff there is one in Silverton. It closed down in JANUARY
according to your staff there is one in Silverton. It closed down in JANUARY
RP
Rosslyn P's updateReviewer Update
15 Apr 2021, 13:32I would like to COMPLIMENT Ms Katlyn Oge from Joburg Auto & General who gave me her private Email to upload my photos and Documents. You young lady get my FIVE STARS
I am not a nasty old lady.. I do give COMPLIMENTS where deserved.
I am not a nasty old lady.. I do give COMPLIMENTS where deserved.
RP
Rosslyn P's update15 Apr 2021, 13:32
Reviewer Update
I would like to COMPLIMENT Ms Katlyn Oge from Joburg Auto & General who gave me her private Email to upload my photos and Documents. You young lady get my FIVE STARS
I am not a nasty old lady.. I do give COMPLIMENTS where deserved.
I am not a nasty old lady.. I do give COMPLIMENTS where deserved.
Auto & General's replyOfficial
15 Apr 2021, 14:28Hi Rosslyn,
Thank you so much for the compliment, we will share your feedback with the mentioned consultant and her team.
Enjoy your day!
Kind Regards,
The Auto & General Team
Thank you so much for the compliment, we will share your feedback with the mentioned consultant and her team.
Enjoy your day!
Kind Regards,
The Auto & General Team
Best regards,
Auto & General's reply15 Apr 2021, 14:28
Official
Hi Rosslyn,
Thank you so much for the compliment, we will share your feedback with the mentioned consultant and her team.
Enjoy your day!
Kind Regards,
The Auto & General Team
Thank you so much for the compliment, we will share your feedback with the mentioned consultant and her team.
Enjoy your day!
Kind Regards,
The Auto & General Team
Best regards,