K
Kopano

1 reviews | Active since Jun 2024

25 May 2026, 12:51

Auto & General Warranty ****

I've cancelled my warranty policy in March and I am still getting debited till this day. I've called numerous times calling for a cancellation and every consultant I spoke to has confirmed that they've cancelled my policy. I haven't received any cancellation confirmation email. Every single time I dispute this debit order I get charged by my bank which I had explained to EVERY consultant I spoke to. PLEASE CANCEL THIS POLICY, I NO LONGER NEED IT.

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Replies (1)
Auto & General
Auto & General's reply25 May 2026, 12:55
Official
Hi Kopano,

We are truly sorry the service and inconvenience we’ve caused. We will escalate your matter to our team to assist urgently with a cancellation. Kind Regards,The Auto & General Team