pM
petunia M

1 reviews | Active since Dec 2015

09 Mar 2026, 10:57

Auto & General very very very bad service

I received a very very bad service from Auto and general since I call them the service was very very bad from towing the car to the current situation of me hearing from my dealer Vw Midrand that they are not paying for the warranty that I m claiming no one is saying anything I m calling Ismail Imtiyaaz from auto and general he not taking my calls since last week Friday 6 march 2026, be is saying this is wear and tear . We change this clutch last year 2025 at vw Midrand now they saying this clutch is finished . I m taking this up with their head office both Vw Midrand and Auto and general you will now me very well, I will teach a lesson you will never forget to mess your customers.

I m putting this on billboard Claim number ***

0
Replies (3)
Auto & General
Auto & General's reply09 Mar 2026, 11:03
Official
Hi  Petunia,

We do apologise for the service experience and inconvenience we have caused.

We will refer your matter to our Internal Dispute team to investigate further.

They will be in touch with you to explain the process.

Kind Regards,
The Auto & General Team
pM
petunia M's update09 Mar 2026, 13:36
Reviewer Update
I m taking this matter further to consumer ombudsman and expo repo I want expose you auto and general you are ****mers
I will show you , you are taking people for granted

Auto & General
Auto & General's reply09 Mar 2026, 13:40
Official
Good day Petunia, 

We are sorry to see that you feel this way.

We have escalated your complaint regarding your claim to our Internal Disputes team and they will be in touch with you.

Kind regards, 
The Auto & General team