1 reviews | Active since Jul 2016
Auto & General Tyre ***
I hereby wish to submit to submit a query regarding my tyre and rim claim submitted to Auto and General.I have a tyre and rim damage submitted which I believe it is not being fairly handled.The policy condition for excess is R1000 per R10 000 claim.My tyre is R5 065.00 and the rim is more in the reqion of R6000.00.The rim claim has not been approved and only the tyre is approved in this case where I am expected to pay an amount of R4 006.25 which I consider a *******.
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists attempted to contact you, without success.
We have requested more information from the value added department, in order to provide you with feedback.
Kind Regards,
The Auto & General Team.
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists attempted to contact you, without success.
We have requested more information from the value added department, in order to provide you with feedback.
Kind Regards,
The Auto & General Team.
Update:
We have attempted to contact you, without success as the number supp**** remains engaged.
We have reviewed your complaint and can not fault the decision on the settlement offer. The offer was based on the terms and conditions as per your tyre cover and the reason for the deduction is because of the thread usage of the tyre.
Kind Regards,
The Auto & General Team.
Update:
We have attempted to contact you, without success as the number supp**** remains engaged.
We have reviewed your complaint and can not fault the decision on the settlement offer. The offer was based on the terms and conditions as per your tyre cover and the reason for the deduction is because of the thread usage of the tyre.
Kind Regards,
The Auto & General Team.