1 reviews | Active since Mar 2011
Auto & General, Telesure worst Insurance co in SA
Auto a& general is the absolute worst insurance company in South Africa.<br> Pathetic service through their useless call centre operated by Telesure which also trues to service a number of other insurance companies - hence trying to save money creating no service to client all.<br> <br> They include :<br> Telesure<br> Auto & Gen<br> Budget Insurance<br> Dial Direct<br> First for women<br> 1Life<br> Hiipo<br> <br> So whenever you are comparing against the above brands you are actually merely comparing one useless company - Auto & General.<br> <br> When I claimed against my policy for Hail and storm damage in January this year - after many calls and queries through their pathetic Telesure call centre and numerous follow up e-mails which they never respond to I as told that they decided they cannot pay the claim without any explanation and closed the file on that claim.<br> <br> Also A&G refuse to put anything in writing or e-mail<br> I have now lodged a claim against the through the Insurance Ombudsman and will take them to the Consumer Protection Council.<br> <br> It appears Doug Steyn the owner of A & G is too busy *****ing clients money by rejecting claims, to build his mansion STAIN CITY near DRAINFERN where the A&G property is based.
We have noted that your claim was rejected and requested further information in this regard from the relevant claims manager.
The rejection will be reviewed and we will let you know regarding the outcome as soon as possible.
Regards,
The Auto & General Team
We have noted that your claim was rejected and requested further information in this regard from the relevant claims manager.
The rejection will be reviewed and we will let you know regarding the outcome as soon as possible.
Regards,
The Auto & General Team
