AW
Anna W
1 reviews | Active since Mar 2021
13 Jul 2024, 11:32
Auto & General sucks
This morning I woke up with money deducted from my account, that left me with R40 in my account. My debit date is for the 15th and this is not the first time that it happened. Now they telling me about Debi check... f that...I want my money...What are we going to eat the weekend...On my way to the bank to see if they can reversed money.
Helpful (0)
Replies (18)0
Replies (18)
Auto & General's replyOfficial
13 Jul 2024, 11:39Good day Ms A van Wyk,
We are sorry to hear about your service experience.
Your complaint has been escalated to the relevant team to assist you.
Kind regards,
The Auto & General Team.
We are sorry to hear about your service experience.
Your complaint has been escalated to the relevant team to assist you.
Kind regards,
The Auto & General Team.
Best regards,
Auto & General's reply13 Jul 2024, 11:39
Official
Good day Ms A van Wyk,
We are sorry to hear about your service experience.
Your complaint has been escalated to the relevant team to assist you.
Kind regards,
The Auto & General Team.
We are sorry to hear about your service experience.
Your complaint has been escalated to the relevant team to assist you.
Kind regards,
The Auto & General Team.
Best regards,
AW
Anna W's updateReviewer Update
13 Jul 2024, 11:40Your feedback is not going to feed my family
AW
Anna W's update13 Jul 2024, 11:40
Reviewer Update
Your feedback is not going to feed my family
Auto & General's replyOfficial
13 Jul 2024, 11:46Good day Ms van Wyk,
Your complaint has been escalated and you will be assisted as soon as possible.
Kind regards,
The Auto & General team
Your complaint has been escalated and you will be assisted as soon as possible.
Kind regards,
The Auto & General team
Best regards,
Auto & General's reply13 Jul 2024, 11:46
Official
Good day Ms van Wyk,
Your complaint has been escalated and you will be assisted as soon as possible.
Kind regards,
The Auto & General team
Your complaint has been escalated and you will be assisted as soon as possible.
Kind regards,
The Auto & General team
Best regards,
AW
Anna W's updateReviewer Update
13 Jul 2024, 11:47I can't reversed the money.... You guys stole my money...I gave permission for the 15th
AW
Anna W's update13 Jul 2024, 11:47
Reviewer Update
I can't reversed the money.... You guys stole my money...I gave permission for the 15th
AW
Anna W's updateReviewer Update
13 Jul 2024, 11:57How am I going to explain to a 5year and 79 year old there's no food cause the insurance people took my money
AW
Anna W's update13 Jul 2024, 11:57
Reviewer Update
How am I going to explain to a 5year and 79 year old there's no food cause the insurance people took my money
Auto & General's replyOfficial
13 Jul 2024, 12:02Good day Anna,
We have requested a manager to call you and she will do so shortly.
Thank you
The Auto & General team
We have requested a manager to call you and she will do so shortly.
Thank you
The Auto & General team
Best regards,
Auto & General's reply13 Jul 2024, 12:02
Official
Good day Anna,
We have requested a manager to call you and she will do so shortly.
Thank you
The Auto & General team
We have requested a manager to call you and she will do so shortly.
Thank you
The Auto & General team
Best regards,
AW
Anna W's updateReviewer Update
13 Jul 2024, 12:08I want my money in the bank....went to the bank and I can't dispute....***...I want the money...
AW
Anna W's update13 Jul 2024, 12:08
Reviewer Update
I want my money in the bank....went to the bank and I can't dispute....***...I want the money...
Auto & General's replyOfficial
13 Jul 2024, 12:14Good day Anna,
A manager will call you to assist you.
Thank you
The Auto & General team
A manager will call you to assist you.
Thank you
The Auto & General team
Best regards,
Auto & General's reply13 Jul 2024, 12:14
Official
Good day Anna,
A manager will call you to assist you.
Thank you
The Auto & General team
A manager will call you to assist you.
Thank you
The Auto & General team
Best regards,
AW
Anna W's updateReviewer Update
13 Jul 2024, 12:29Not good enough...we must starve the entire weekend because you decided to took my money and the bank can't even reversed my money....All I want is my ****ing hard earned money
AW
Anna W's update13 Jul 2024, 12:29
Reviewer Update
Not good enough...we must starve the entire weekend because you decided to took my money and the bank can't even reversed my money....All I want is my ****ing hard earned money
Auto & General's replyOfficial
13 Jul 2024, 12:31Hi Anna,
Are you available for the manage to call you now?
Thank you
Auto & General team
Are you available for the manage to call you now?
Thank you
Auto & General team
Best regards,
Auto & General's reply13 Jul 2024, 12:31
Official
Hi Anna,
Are you available for the manage to call you now?
Thank you
Auto & General team
Are you available for the manage to call you now?
Thank you
Auto & General team
Best regards,
AW
Anna W's updateReviewer Update
13 Jul 2024, 12:39I took every incoming call...all sounds like recording nonsense
AW
Anna W's update13 Jul 2024, 12:39
Reviewer Update
I took every incoming call...all sounds like recording nonsense
Auto & General's replyOfficial
13 Jul 2024, 12:42H Anna,
A manager did try and call you but you were not available, can she call you now to assist you?
Kind regards,
The Auto & General team
A manager did try and call you but you were not available, can she call you now to assist you?
Kind regards,
The Auto & General team
Best regards,
Auto & General's reply13 Jul 2024, 12:42
Official
H Anna,
A manager did try and call you but you were not available, can she call you now to assist you?
Kind regards,
The Auto & General team
A manager did try and call you but you were not available, can she call you now to assist you?
Kind regards,
The Auto & General team
Best regards,
AW
Anna W's updateReviewer Update
13 Jul 2024, 12:43I don't have people to ask for hand outs...So I'm happy that you got me so far to end my life .. because I can't provide for my family in this cold weather
AW
Anna W's update13 Jul 2024, 12:43
Reviewer Update
I don't have people to ask for hand outs...So I'm happy that you got me so far to end my life .. because I can't provide for my family in this cold weather
Auto & General's replyOfficial
13 Jul 2024, 12:47Hi Anna,
I have just asked the manager to call you again, please take her call.
Kind regards,
The Auto & General team
I have just asked the manager to call you again, please take her call.
Kind regards,
The Auto & General team
Best regards,
Auto & General's reply13 Jul 2024, 12:47
Official
Hi Anna,
I have just asked the manager to call you again, please take her call.
Kind regards,
The Auto & General team
I have just asked the manager to call you again, please take her call.
Kind regards,
The Auto & General team
Best regards,
AW
Anna W's updateReviewer Update
13 Jul 2024, 12:54What call...she never responded
AW
Anna W's update13 Jul 2024, 12:54
Reviewer Update
What call...she never responded
Auto & General's replyOfficial
13 Jul 2024, 12:56Hi Anna,
I have requested for her to call you again.
Kind regards,
The Auto & General team
I have requested for her to call you again.
Kind regards,
The Auto & General team
Best regards,
Auto & General's reply13 Jul 2024, 12:56
Official
Hi Anna,
I have requested for her to call you again.
Kind regards,
The Auto & General team
I have requested for her to call you again.
Kind regards,
The Auto & General team
Best regards,
Auto & General's replyOfficial
13 Jul 2024, 12:58Hi Anna,
The manager is calling you right now and has left another message for you.
Kind regards,
The Auto & General team
The manager is calling you right now and has left another message for you.
Kind regards,
The Auto & General team
Best regards,
Auto & General's reply13 Jul 2024, 12:58
Official
Hi Anna,
The manager is calling you right now and has left another message for you.
Kind regards,
The Auto & General team
The manager is calling you right now and has left another message for you.
Kind regards,
The Auto & General team
Best regards,
AW
Anna W's updateReviewer Update
13 Jul 2024, 13:00Time to knock off...hope you guys will think about my starving family ... And on top of it dealing with a tragedy
AW
Anna W's update13 Jul 2024, 13:00
Reviewer Update
Time to knock off...hope you guys will think about my starving family ... And on top of it dealing with a tragedy