ML
Moses L
1 reviews | Active since Oct 2023
06 Apr 2026, 12:34
Auto & General 's Adjudicator was one sided on review on my damaged claim and biased without facts and delayed almost 3 months without a resolution!!
Auto & General insurance (1) have no turnaround time frame on claims which the Adjudicator delayed my reply and was biased towards me;(2)my debit order elected went up this April,2026 without my knowledge putting strain on my fiance.
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Auto & General's replyOfficial
06 Apr 2026, 12:41Hi Moses,
We are disappointed to hear about your service experience.
Kindly note that your matter has been escalated to the relevant team to look into.
Kind Regards,
The Auto and general Team
We are disappointed to hear about your service experience.
Kindly note that your matter has been escalated to the relevant team to look into.
Kind Regards,
The Auto and general Team
Auto & General's reply06 Apr 2026, 12:41
Official
Hi Moses,
We are disappointed to hear about your service experience.
Kindly note that your matter has been escalated to the relevant team to look into.
Kind Regards,
The Auto and general Team
We are disappointed to hear about your service experience.
Kindly note that your matter has been escalated to the relevant team to look into.
Kind Regards,
The Auto and general Team