US
Unhappy S
1 reviews | Active since Dec 2017
15 Aug 2023, 18:15
Auto & General robbing me
I covered my car with Auto & General for R525 pm. They deducted on the day agreed but deducted R527 which was fine, I think. And 2 weeks later they deducted R5.50 which I reversed because firstly I don't understand what that charge is for and why is it going out my account on this day. I authorised my premium to go off on the agreed date which is once a month, I never authorised them to take any extra money which I don't understand what it's for. They are now harassing me saying I'm not covered because I reversed R5 which I don't owe them.
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Replies (2)
Auto & General's replyOfficial
15 Aug 2023, 18:19Good day,
We are concerned to hear about this.
We will be in contact with you regarding this during working hours.
Kind regards,
The Auto & General Team.
We are concerned to hear about this.
We will be in contact with you regarding this during working hours.
Kind regards,
The Auto & General Team.
Best regards,
Auto & General's reply15 Aug 2023, 18:19
Official
Good day,
We are concerned to hear about this.
We will be in contact with you regarding this during working hours.
Kind regards,
The Auto & General Team.
We are concerned to hear about this.
We will be in contact with you regarding this during working hours.
Kind regards,
The Auto & General Team.
Best regards,
US
Unhappy S's updateReviewer Update
31 Aug 2023, 18:04An update. I was debited the wrong amount AGAIN. This time it was R530.06
It gets more every month. Why is Auto & General debiting whatever amount they want from my account? What happened to the agreement and the contract signed? This is after I got on a call with your staff hoping to fix the first blunder. What about integrity? It's such a pain dealing with you! Please fix this mess.
It gets more every month. Why is Auto & General debiting whatever amount they want from my account? What happened to the agreement and the contract signed? This is after I got on a call with your staff hoping to fix the first blunder. What about integrity? It's such a pain dealing with you! Please fix this mess.
US
Unhappy S's update31 Aug 2023, 18:04
Reviewer Update
An update. I was debited the wrong amount AGAIN. This time it was R530.06
It gets more every month. Why is Auto & General debiting whatever amount they want from my account? What happened to the agreement and the contract signed? This is after I got on a call with your staff hoping to fix the first blunder. What about integrity? It's such a pain dealing with you! Please fix this mess.
It gets more every month. Why is Auto & General debiting whatever amount they want from my account? What happened to the agreement and the contract signed? This is after I got on a call with your staff hoping to fix the first blunder. What about integrity? It's such a pain dealing with you! Please fix this mess.